FLORIDA’S PREMIER HEATING & COOLING COMPANY
Making an appointment for a day/time to fit my schedule was very easy.On the day of the appointment I got a call to let me know the technician may be early.The technician was very professional and had very good customer service skills. He listened to the problem I was having before starting his diagnostic tests. After finishing the work, he pointed out things I could do to help the system work more efficiently. From this service call experience, I would use them again. Thanks Del-Air
13:03 14 Mar 18
Excellent company! Excellent Customer Service. Same day service and repair.
15:53 21 Feb 18
Excellent service, I am glad i had him service / repair my A/C
13:27 16 Apr 18
I had just had breast cancer surgery when one of my A/C units suddenly shut down. I called Del-Air, explained my dilemma and within two hours two techs were at my door. Dependability. Professionalism. Great service in an emergency. You can't ask for more than that. Also love their maintenance service contracts....well worth the reasonable price for peace of mind. Thank you, Del-Air for coming to my rescue again!
22:26 12 Jun 17
The service technician was prompt, knowledgeable, friendly, and quick. He was able to find the issue and fix it and get my a.c. back up in no time.
12:37 16 May 18
Prompt, courteous and efficient. I ca always rely on Del-Air for great service at an affordable price.
12:42 17 May 18
Very responsive and professional. The technicians are well-trained and polite.
19:16 04 Jun 18
Technicians have always diagnosed problem honestly. They corrected the problem accurately and let us know the price ahead of time.
19:38 11 Jun 18
Just today there salesman Tim Graf came out to my home for a free estimate. I need my 5 ton AC replaced with a new unit. There sales team made contact with me within 30 minutes of my request of a estimate they also are the first ones readily available to meet me for the estimate.Tim Graf was well dressed and very professional and knew his business. I was impressed and really liked him. I am shopping around for other proposals but I can give this company a 5 Star by just how professional they have been so far.
20:23 19 Jun 18
Awesome folks. Did just what we needed and no high pressure sales pitch. I’d recommend them to anyone needing air/heat work.
23:17 21 Jun 18
Our technician Felix was fantastic! He came to fix our A.C. on July 4th and was not able to get the part due to the holiday, but he didn't leave until he got our unit running in a temporary fix! There was no up-selling or shenanigans, the service was quick and direct. Felix was professional and skilled, we were very happy with the level of service received. We will definitely use Del-Air again!
23:44 07 Jul 18
Del Air had a repairman to my house in less than an hour on the weekend. The repairman was courteous and thorough as he checked out my HVAC system. He kept me informed on what he checked and what he found. He replaced my faulty thermostat and ensured my system was draining properly. The repairman was prompt and efficient. I would definitely use Del Air again.
00:28 09 Jul 18
Great company. They understand the meaning of customer SERVICE. Our unit went down 2 days before a closing walkthrough. Del air diagnosed the issues, was able to get the part expeditated and fixed the air conditioner in time for a successful closing. I will be there customer forever.
10:43 18 Aug 18
I called in an emergency. They came right away and the service technician was very polite and kind. Fixed my system. GREAT SERVICE. Thank you!!!!!
16:11 07 Oct 18
Fantastic job today by Yousef performing out preventative maintenance. Very informative and professional. Thanks!
18:19 26 Oct 18
We get a reasonable rate for work done twice per year to keep our unit running. It's 12 yrs old. I don't think it would be operating if it had not been for regular care and checkups.
20:37 09 Nov 18
Was able to get service in less than 24 hours. Tech was polite and efficient. We needed a part that the tech had. All fixed. We were very happy with Del Air.
14:38 10 Nov 18
Very prompt, organized, and responsive to our needs. High technical knowledge and great people skills in all techs who have been to our place. Great job!
15:44 01 Dec 18
I have been with Del-Air for many years & have a maintenance contract with them. I have never posted any comments until now. The technician, JP44, was awesome & I just wanted to express my appreciation. On a routine maintenance call, I thought I had an easy problem to fix. It was anything but easy. The technician, JP44, stayed over three hours until he fixed the problem. He was very honest, professional & explained everything to me. I appreciated that he stayed until the problem was resolved instead of leaving & coming back another day. I will definitely request JP44 for my next maintenance call. Thanks Del-Air & JP44!!
16:21 20 Dec 18
The service and the protection plan are great. JP spends a lot of time in our neighborhood and always waves, or speaks, too. Del-air and its employees always make dealings easy for me.
15:27 23 Jan 19
Del Air response to our needs was excellent ! Matt was very professional, extremely competent, and polite ! I would highly recommend to all my associates .
12:56 14 Feb 19
I called for service when our AC recently went out. Del-Air was out the same day to take care of the problem. I’ve been with Del-Air for 16 years. I’m a very satisfied customer.
16:39 27 Feb 19
Sales guy (John) was very helpful. Installation was performed by Mark and his crew. They were exceptional in their workmanship, friendliness and efficiency. Mark impressed me with his attention to detail and perfectionism.
16:14 21 Mar 19
The technician was great!!! He was very honest, and helpfull. He explained everything to me and my husband, and he made sure everything was working great before he left. He is a great team member to your company
03:34 23 Apr 19
Mark, my AC Tech did a very Professional & Precise Maintenance job on my AC system that is 15 years old. Mark was very Honest about any questions I had about when I should Replace the unit instead of minor repairs. I have always been with Del Air and MARK is one of the BEST.
15:36 03 May 19
Del-Air has been the company we have used for the last 20 years. They are professional and knowledgeable. In addition, they are consistent and have always been on time every time, and that says a lot, remember, we have been their customers for the last 20 years.
23:19 08 May 19
Joseph performed the maintenance on our AC unit. In 5 years, Joseph was the most thorough. Great job. Ty
13:05 15 May 19
TJ was great. Very nice and informative. Completed a quick maintenance and provided me with information about UV lights and purifiers. Would call him again 🙂
02:25 16 May 19
Barbara at Del Air is super to work with. It’s been 4 years now with Del Air service contract. Only had one bad experience with tech that came for bi annual service and said he was done in 45 minutes. It’s a typical 3 zone, 2.5-3 hour service. Barbara got all over this in a second and next day had experienced tech redo bi annual service. That tech was Anthony who is a stellar young man. Knowledgeable, and very service oriented. Have had him ever since. He is thorough as they come making sure everything is great before he leaves.
18:07 16 May 19
My experience with Del-Air spans many years and two different locations in Central Florida. My family and I have always been satisfied with the company's products and services. Del-Air's personnel are well trained and respond in a timely manner; especially in emergency situations. Prices for products and services are competitive. I highly recommend the company.Fred CostelloClermont, FL.
11:40 17 May 19
My husband called Del Air last month to have our air conditioning unit moved and suspended from the ceiling. It was done this Monday and it looks great. The whole process was very professional from the supervisors to the technicians!! Thank you guys!! Looks clean and now more room in our garage!! Recommend this company to everybody and the techs are great!!
13:14 17 May 19
I had a great experience with Del-Air today. My technician, Tom was very transparent, informative, and upfront with all aspects of work performed. Tom’s service was very personable and pet friendly upon entering our home while servicing our unit inside.My unit is working good as new, thanks to Tom. I would recommend Del-Air for AC issues, as this is my second positive experience with them, and If available, I would ask for Tom, as he is committed to finding a solution to your AC issues.
23:15 17 May 19
The Del air employee who serviced our air conditioner was very personable, professional, and thorough. Although it was a maintenance issue it was a part of the a/c I was not familiar with. He took the time to explain the problem, how to prevent it and then he took care of it. I was very pleased with his service.
12:25 26 May 19
We got lucky! The reps that came to service our unit were kind, polite but above all very knowledgeable. You see horror stories on the news about reps that replace and charge for parts and labor that you don’t really need. Not the case here though. Extremely satisfied with a job well done and high kudos to the reps that Del Air sent to my home yesterday!
12:12 06 Jun 19
The Tech Victor came to do some regular maintenance as requested. Explained exactly what he is going to do. He went above and beyond the call of duty to clean, adjust and answer all the questions my terminally ill wife asked. The unit is 13 years old but works as well as a brand new unit after Victor did his assessment and work. When it’s time to upgrade Del Air and Victor will get the call. Blessings always 🙏🏽
01:57 07 Jun 19
Technicians here are the best I've encountered. Prompt, informed, experienced and authorized to address most customer issues without the need for additional calls.Jose came out to perform some major repairs to my system today. Top notch technician.
20:53 01 Jul 19
Our air conditioning went out on us over a weekend. We called Del-Air and received service that same day. Mike was knowledgeable and extremely personable. He answered all of our questions (even though I know we had some dumb questions) and stayed with us until he was absolutely certain that everything was working properly. We will most definitely be calling on Del-Air for all of our future air conditioning issues. We were extremely pleased with our experience with this very professional company.
15:33 15 Jul 19
Brian B. from Del-Air performed our summer yearly a/c maintenance, was very professional and courteous. He was timely, yet he did not rush through the maintenance check-up, even checking out some concerns we had. He also gave me advice on how to properly take care of unit to avoid future problems. He provided great customer service!Brenda V.
23:19 16 Jul 19
Technician Abraham arrived on time and worked in the rain to get air conditioner up and running. Very personable and polite. Only problem is with my phone that has somehow lost my receipt before I could print it out. Please resend. Thanks
13:14 18 Jul 19
Excellent service provided by Abraham Morales. Listened carefully to what was happening with the AC unit then run a test and found and fixed the situation. Very patient , courteous and professional at all times.
Mary Loly Bond
21:24 19 Jul 19
Great team visit - they were on time - polite - & also took the time to provide options on how to better care for our AC units. I’m grateful for their overall Excellent Customer Service!!Thanks,Lana D
15:45 26 Jul 19
Service Tech was great. We were a bit disappointed in that Del Air would not schedule our appointment until the afternoon as when I called to make the appointment I advised we have a two-story house and it would be unfair to your technicians to get up in the attic in a two-story house in the summer heat I was told that morning appointments were saved for emergencies and that the maintenance was done in the afternoon your tech showed up he called his supervisor to advise the supervisor said it was up to him he decided to take the job went into the attic my husband assisted with getting the water helping him out since he was up in the attic on the second story and your tech was very good he did an excellent job Next Service we would prefer that it is set for the a.m. and not p.m. to help your techs with the heat Good job Joseph.
22:15 31 Jul 19
Anthony from Del Air did an excellent job on our AC/Heating system! He did a very thorough job taking care of all aspects of the system. In addition, he took time to help us to get a better understanding of the way our system works and how to do monthly maintenance on our part. Excellent job!
01:24 31 Jul 19
Joshua was my technician and he was very thorough. I have had a maintenance agreement with Del-Air for several years and I have been pleased. However, today, with Joshua, was the best ever. He was friendly, professional and timely. He completed his tasks and actually did things that had never been done by other technicians. This young man represented Del-Air extremely well. I will continue my maintenance agreement with them for sure! “An once prevention is worth a pound of cure!” Thanks!
14:21 27 Sep 19
We have the Gold Level Maintenance plan with Del-Air and love it. Today, we had JP service our AC system. JP was very knowledgeable, friendly, and professional. He was even able to teach me a few things about our system that we didn’t know and how to better maintain it between visits. He even brought an Armadillo hole to my attention that had formed in the last few days. Thank you JP, I really appreciate the detailed attention you provided today.
21:37 26 Sep 19
JP and Alex came to my house and they were excellent! They checked out my AC unit and were very nice and thoroughly explained everything to me. They showed me why my system had stopped working and what can be done to prevent it from happening. I had them perform maintenance on my system and that fixed it right up. My pups and I thank you JP and Alex!!
23:44 25 Sep 19
Mike the technician was here today for my semi-annual check up. He was pleasant and knowledgeable. Mike took the time to explain what he was doing and went above and beyond to include me in decisions that were made. I am very pleased with the service I received from Mike. He replaced a worn part, showed it to me, explained what the part does, and made the repair. I would like to have Mike concinute to service my AC unit in the future.
18:11 26 Sep 19
Jose was Extremely thorough. Probably the most thorough of any tech that we’ve ever had from Del air. He spent, what I consider, an adequate amount of time on maintaining our seven air conditioners. He asked a lot of questions and was thoroughly interested in learning our systems and making them better. I would highly recommend Jose and would love for him to come back on each of our scheduled maintenance runs. Thank you!
17:45 03 Oct 19
I had a routine maintenance scheduled and knew that there was a clog in the Condensate line somewhere, but was unable to clear myself. Giovanni was the technician who did the service and did a fantastic job. He showed me where the clog was - in the line from the pan underneath the coil to the condensate line - and was able to clear it. Giovanni did call another technician who was in the area to stop by and help as well, because he wanted to ensure that the job was done properly and that we wouldn’t have any further issues. Dan was the other technician to show up. He was called because he has been doing this for a long time, had a different set of tools, and would be able to confirm that the clog was in fact clear. Even though it took a little while longer to have the job completed, I really appreciated Giovanni making this call. Knowing that his main concern was having our A/C fixed and that he just wanted to have another set of eyes on it, was very reassuring to me. I would much rather have something take 5 minutes longer and done right, than being done quickly and then not totally fixed. Dan was great too. I could hear him giving notes on what to look for and passing on additional knowledge for future jobs. All in all, it was great. I would definitely recommend using Del Air, and both Giovanni and Dan were exceptional technicians that were friendly to me and my family. Thank you Giovanni and Dan for getting our A/C unclogged and getting us back on track. -Derek Lesinski
14:09 27 Oct 19
My a/c unit went out on Saturday, October 19, at 6 p.m. I called for service and spoke with Doreen. She handled all of my questions efficiently, and she put me on the list for Monday morning service. She also told me that if it’s at all possible and a service technician is available on Sunday, the technician might be able to schedule me in; and if not, service would be scheduled on Monday. I was most appreciative of her understanding and courtesy.On Sunday, October 20, at about 7 o’clock, your service technician, Tim Greene, arrived and had the unit chilling within minutes. Then he proceeded flushing out the system and ensuring everything was working properly. Tim did an excellent evaluation and repair to the unit. It’s working beautifully, and it was wonderful to have a/c on a very warm evening. I’m so grateful to DelAir for employing such a talented group of professionals. Thank you again, Tim, for fixing the problem.
18:23 21 Oct 19
Very efficient and thorough doing their job. I follow them.That's how I learn.. I really am impressed just how well the technicians are who visit my home to work on our equipment. Neighbors who use other companies get very quick and , it appears to me, shoddy workmanship. In and out in short order. Del Air's tech's are methodical in their tasks. As a costumer, I really appreciate that.
20:04 11 Dec 19
Today Dan and Riley came out to do a maintenance check on my system. They were both very professional and took time to explain the system maintenance down to the smallest detail. They couldn’t have been any more friendly!! Excellent!!!!
19:42 27 Dec 19
Prompt and professional in responding to our AC needs. Technician was very thorough and knowledgeable. We definitely are going to continue with their services as we enrolled in their maintenance program.
15:27 02 Jan 20
Experienced person and trainee did an excellent job keeping me informed of everything. They noticed and showed me three things not correctly done by another company and fixed all of them. Great customer satisfaction.
18:39 08 Jan 20
Our technician Joe was very professional, knowledgeable, and thorough today. We also found Joe to be very personable. He was here for a 6 month 20 point inspection and service call. Joe took the time to provide additional useful information on using the thermostat efficiently and gave us a complete report on everything before leaving. We would be pleased to have him provide service for us in the future.
19:07 09 Jan 20
We called to request routine service of our heat pump/air conditioner. Giovanni was the technician that arrived at the scheduled appointment time. He was extremely pleasant and knowledgeable. He cleaned & flushed the system and explained in detail what we should do for normal maintenance, providing us with a replacement filter and explained what to do when troubleshooting different situations that may arise. This is our 1st experience with a heat pump. We felt Giovanni went above and beyond a routine service call and his expertise was greatly appreciated. Thank you!
21:53 15 Jan 20
We needed to replace our main AC unit and asked for a bid from Del-Air. Tony gave us a thorough estimate and took time to answer all our questions. The work was done the next day. The lead installer, Angel, did a beautiful job and even after 10 hours of work he cheerfully spent time training us on how to use the new thermostat and properly maintain the new unit. Del-Air now has all our business. Call them before you go with anyone else.
15:56 24 Jan 20
Felix came before I could get home. Offered to wait. Also took the time to answer all questions. Even asked me at the end if I had more questions. Most polite he was.
18:44 15 Feb 20
The a/c tech came early, which was great!Very nice gentleman! Courteous, knowledgeable and explained everything he was doing. Thank you for servicing my a/c units(2)!!!
16:00 12 Feb 20
We have found it hard to get good tradespeople to work here in Fl. Del-Air as a company id a fantastic exception to that first statement. Mark Romine was here on time, answered questions, performed the servicing needed, did the work quickly, told a couple of jokes, and was gone. You just can't find that quality of help easily down here, but everyone from the front office to the tradespeople at Del-Air are top professionals.
23:52 19 Mar 20
Installing a new central air conditioner can be frustrated if you don’t hire the right company, but I made the best decision. I called multiples companies including Del-Air Heating air conditioning for an estimate, and Scott Richarson made me feel confident and process was fast and easy to install my new central air conditioning. I couldn’t have asked for a better crew of guys to install my new central air conditioning. I am extremely happy with the job that was done. Scott Richarson went above and beyond to provide the best quality services. He took the time to work with my budget.Thx Scott and team for the excellent services I would recommend 100% and I am really hard to hire someone for my home projects.Instalar 1 aire acondicionado puede ser frustrante al tener que escoger la compañía correcta. Pero yo tome 1 d las mejores decisiónes. Yo pedí múltiples estimados, 1 d ellos fue Del-air Heating air conditioning. Scott Richarson desde el principio me hizo sentir segura y el proceso d instalación fue rápido y fácil. No pude haber encontrado mejor compañía para instalar mi aire acondicionado central. Estoy extremadamente feliz y agradecida con el trabajo hecho, quedo bello.Gracias Scott y sus trabajadores pues me proveeron el mejor servicio ke jamás he tenido, los recomiendo al 💯 vale la pena contratar compañías d alta calidad como lo es Del-air heating& conditioning. Yo soy bien difícil para decidirme a quien contrato para proyectos d mi hogar.
01:33 21 Nov 19
After spending many hours on Google looking at reviews. I decided to get an estimate from Del Air. Scott came out gave a good price and was very professional! The install team did a great job! I would recommend and use them again. The unit is wonderful Thank You!!
12:53 02 Dec 17
Del-Air was very prompt and professional. Everything was handled in a timely matter. I highly recommend this company for your A/C and heating service.
18:43 03 Mar 17
Very thorough check of our hvac system! Always prompt and professional
00:55 11 Mar 17
Calidad, seriedad y profecionalismo.
20:47 11 Dec 16
Let me just tell you how Jacob saved the day. I had three different techs come out to my house. The first was adequate, the second was an ass who thought he knew everything and talked to me like I was a moron. Then there was Jacob. Jacob came in and saved the day. The other 2 where in and out in 30 minutes. Jacob took the time to find the problems, look for solutions and make sure all was right with us before he left. Jacob you are the man. You restored my faith in Del-Air and we will forever be greatfull for your professionalism and knowledge. Thank you sir, and thank you Del-Air for sending someone to save the day. -Gene Perry, cooler in Sanford.
23:35 23 Jun 18
I have been a customer of Del Aire now for about three years and they continue to deliver great service. My technician Walt Elchelkraut is awesome professional and explains all very well.In the office Teresa Headlee is super on booking appointments and handling maintenance contracts and warranty. Thanks Del -Aire
13:05 10 Aug 18
Great job. Excellent service.
17:44 08 Apr 19
The technician was polite, knowledgeable, thorough and helpful. He even had a sense of humor!
17:24 09 May 19
Amazing installation of the ac system on my new home! Very fast and accurate service work for service needs. Highly recommend this company. Thank you!!!!
16:44 11 May 19
The technicians. seem knowledgeable and helpful. My unit continues to function well after almost 9years, so we must be doing something right. Keep up the good work
16:47 12 May 19
Wally did an excellent job of getting my AC up and ruining. The minute he walked in he knew the problem. He replaced the broken part and then gave my unit a 20 point inspection and cleaning. The Nagrodski's
15:52 13 May 19
Wally has been at my house before. He is very competent in his profession.
17:36 16 May 19
Very satisfied with recent DelAir a/c service. Wally, our technician was very friendly and showed us what he was doing and was very efficient.
13:26 18 May 19
Excellent! Wally did an exceptional job setting up my new Total Comfort thermostat. He set up the app on my device and instructed me as well, on how to use it! He was professional, knowledgeable and efficient. 5 star service!
15:44 30 May 19
When called upon, I found Del-Air Heating and AC to be very responsive to my evening call. By early the next morning, the tech arrived promptly and was knowledgeable in all facets of my Carrier unit and quickly found two or three areas of concern. I highly recommend them to all who need a new install or a yearly service contract. You won't be disappointed!
13:12 03 Jun 19
First class. Service technician was neat and informative. Price is very reasonable. Customer service call are handled professionally.
15:12 03 Jun 19
I had great experience with the technician Peter who came out. He was good at what he did, and also made very good conversation throughout the process. We enjoyed his company and problem was diagnosed and fixed very quickly.
17:38 04 Jun 19
EXCELLENT THOROUGH SERVICE FROM WALLY!I'm glad we signed up for this maintenance. Well worth it!
15:44 01 Jul 19
Yesterday I had an appointment between 9: an 2:00 PM, Peter arrived 6:20 PM.This was the 3rd visit in the last two weeks. First, was a module failure, it was replaced, the problem, he only had the wrong size and someone would return with the correct one. In the mean time we were scheduled for the contract maintenance. Second visit July 2nd, the tech arrived with correct module. That's when the problem started, apparently he didn't wire everything correctly. The unit worked before he arrived, but when he left it didn't. Another night with no air. When Peter looked at the wiring job and stated he could see the problem, went to work and performed the maintenance , checked everything. Now it work like new, Kudo's to PeterAlso, I paid for 6 filters which would be delivered when maintenance was done. "CORRECT! STILL WAITING"
14:40 04 Jul 19
The technician was very knowledgeable, patient and professional. He took time analyzing to find the problem and to solve it. I’m very satisfied.
02:10 19 Jul 19
Technician arrived earlier than appointment time (called first). Efficient and helpful with my questions. Very pleased with his service.
16:42 24 Jul 19
This is regarding a customer representative. I was having difficulty ordering filters for my air conditioner and called for assistance. I spent some time with Janet who was as patient and helpful as could be. She was able to resolve my problem and was so kind during my frustration trying to figure out what I was doing wrong. Thank you so much, Janet. My initial service call was equally a good experience.
18:49 25 Jul 19
Wally from Del-Air was very professional. He was very knowledgeable and offered us recommendations to keep the HCAC unit working efficiently.He was very detailed as well.Thanks for a job well done.
19:35 17 Sep 19
Jason did an excellent job. Del Air does not try to upsell you other products. Good quality work. Will use him again.
14:33 19 Sep 19
Fast and efficient. Showed when the said the would. Offered helpful suggestions and completed the job without issue.
00:02 25 Sep 19
Del Air provides great customer service and responds quickly to my calls. I know if I have an issue they will fix it. The service guys are helpful and provide the best customer service. I recommend Del -Air.
19:02 15 Oct 19
Both technicians worked tirelessly...and for a long time to replace the defective coil and performed a six month service on the system. Ended up changing out the thermostat as well. Appreciated their help...just will now have to have Guardian out to reset the thermostat to relink it to Z-Wave automation.
18:20 25 Oct 19
Technicians were prompt and professional. They explained the work. They gave me updates as they worked and how to best maintain the system moving forward.
18:29 12 Oct 19
Jason Brown very professional, polite and efficient. Seems he identified source of v minor leak onto filter. I wish to point out that among the four different service visits I've had, by four different men, during the past 15 months approximately , each of them tells me something different about frequency of change and installation of filters, about use of thermostats, and other issues. This does make it difficult for the homeowner to follow correct procedures and properly maintain the system. Do you provide any guide homeowners?Thank you David
22:14 15 Nov 19
Dell Air technicians have all been well trained and fixed the problem they came to resolve. Peter arrived about 8:00 last night and stayed until almost 11:00. He is excellent!Unfortunately, they have been here far too many times since the Trane Equipment seems to be a “lemon”. It’s a brand new home. We’ve lived here less than 2 months and we’ve already had 4 or 5 service calls. When you call in to report a problem, the staff are always very friendly and professional. They do an excellent job of updating arrival times for the repair staff.
14:38 09 Nov 19
This is a "state of the art" system, very technical, very EXPENSIVE. Two technicians have tried to repair the system, they were not able to decipher the operating system, they did not have the experience or knowledge of this system to diagnose or repair the system's error codes. Del-Air needs to contact Trane, have one of their qualified technicians come and determine why this system continues to breakdown, and fix it properly.Del-Air then contacted me, and advised they were sending out one of their top Supervisors to assess the situation. Sean arrived right on time, performed the analysis quickly, determined the blower motor needed to be replaced, then called the various warehouses to determine where to pick one up. Sean then proceed to drive from Tampa to Ft. Myers to pick up the new motor, a 5 1/2 hour round trip, so he could install the motor this afternoon, to "ensure I had AC asap." That is what I call OUTSTANDING customer service!!! Thank you Sean!! Daisy said to say 'thank you' as well!! With customer service like this, there is no debating why Del-Air is one of the largest, and best, HVAC companies in the US.
22:10 14 Nov 19
I contacted Del-Air to service our unit and they came out the next day! Pete, the technician, was professional and very knowledgeable. He took as much time needed to get the job done and got it done right. The representative kept me updated with information on part shipment and technician arrival times. I would definitely recommended Del-Air.
18:17 11 Jan 20
Del Air maintains my AC unit under agreement where they come out every six months. Peace of mind for me that everything is in top working order.
15:56 04 Feb 20
Wally was informative of how our system was working. He was very efficient
22:30 18 Mar 20
Fort Myers, FL
Great customer service and quality work. Respectful employees who do a fantastic job.
14:18 05 Nov 17
Tech was very thorough in his inspection and offered good tips to reduce humidity in out home.
15:10 09 Dec 17
Service team is well qualified, polite and efficient.
22:51 20 Apr 18
Last year I purchased my new home. Del-Air performed the Air Condition installation. The unit has performed flawlessly. Since my home was newly constructed I received information from Del-Air regarding various service plans. While trying to make my decision, I spoke to Janet Fauser in Customer Service. She was extremely knowledgeable and patient in helping me make my decision. During the past year I also spoke to Barbara Davidson. She helped me order the correct filters for my unit and made certain that they were delivered in a timely manner. Recently, Victor Feliciano, the service technician, came to my home to inspect and service my unit. Victor was prompt, professional, knowledgeable, courteous and friendly. He was very thorough and explained all the work that he was performing. As a result of my interaction with various Del-Air employees it is obvious that they take a lot of pride in their work and that customer satisfaction is extremely important. I have developed a tremendous amount of confidence in Del-Air and will continue to utilize their services. I have highly recommended Del-Air to several neighbors.
18:13 17 Jun 17
The tech was upfront about all charges before the work was done. Service was done in the time frame that I was told it would be done. This is the second time I have had del-air out to my house to do work on my a/c unit and both times I have been pleased with there work.
10:59 02 Jun 17
I was a first time caller and requested that someone come out that same day. They were able to do that with ease. The serviceman was prompt, friendly, courteous and very knowledgeable. Took his time was very thorough and explained everything to me.
01:57 24 Mar 17
Had Del Air for years. Solid company. Good techs. Timely response.
23:31 31 May 18
My air conditioner stopped working yesterday and DelAir had a technician show up within 2 hours of my call and fixed and service my unit even though it was late afternoon on a Saturday.
22:51 24 Jun 18
Tech was courteous and efficient. Del-Air has always taken good care of my units and been very responsive to any of my issues and concerns.
01:04 09 Feb 19
Always reliable, courteous and responsive – very professional.
16:58 17 Feb 19
The tech, Sam took time to tcompletely check everything, showed me exactly what he was doing. He was very thorough and I advised my neighbors to request him personally to do their homes as well. I was very satisfied that my A/C system will be good for the upcoming season.
13:12 16 Apr 19
We have had Del Air for about two years now and have been extremely satisfied with the quality of the service. Technicians have always arrived quickly when we needed them the most. Have always been knowledgeable and able to address the problem quickly and without having to come back for a second visit. Would highly recommend them for regular maintenance. Most importantly, technicians are not glorified sales people, and they have never tried to sell me something which I don’t need, which is why I dumped our last AC company.
12:39 09 May 19
Serviceman was knowledge, efficient and polite. Delighted to have Dale service our unit!
Ronnie Jane Lamm
20:11 16 May 19
The technician that came to the house was very polite and thorough. Found the problem. The cost of repair is quite high.
15:25 17 May 19
The technician who serviced our air conditioner was professional, through, polite, and very knowledgeable about residential air conditioning and heating systems. He even dusted all the air vents in our home. Excellent service from an excellent and reputable company. We highly recommend Del-Air and will continue to use them in the future.
02:59 18 May 19
AC went out on Friday late afternoon. Dale came out Saturday morning and worked all day to make sure we were up and running. We and our 3 doggies really appreciate it.
23:26 18 May 19
Excellent service. On time and were able to finalize my maintenance and repair. They were able to diagnose the problem very quickly.
18:53 24 May 19
Service tech was very professional and courteous. Answered the questions I had without hesitation. Great service, I've been using it for 8 years.
20:52 01 Jun 19
AC stopped working o friends home while he was out of town. He called Del-Air and the arranged to send a technician on short notice. He asked me to let them as they needed someone at home. Benjamin arrived as promised with 5 minutes of the agreed time. He quickly and efficiently diagnosed the problem and fixed the system for a reasonable charge. He was very professional and polite and explained everything to me and the owner who we reached by phone. Excellent service.
23:36 16 Jul 19
The workmen dispatched were on time and as thorough as I’ve ever experienced. I’m happy Del Air does my bi-yearly inspections of my AC/heating system.
21:27 25 Jul 19
Del-Air deliver quality service and products. Our service technician, Clive is thorough, courteous and professional. This company is all-around the BEST at what they do!!
22:14 14 Aug 19
Sam and another gentleman (I'm sorry I didn't get his name) came out late on Thursday 10/10/19 to fix one of our units that was not functioning. They worked on it, but could not finish the job because it was late and Sam said he had to come back to find an additional leak (all the coolant leaked out). Sam came early on Saturday 10/12/19 and found and fixed the other leak. He was kind enough to do a total tune-up on both of our units. I was going to call your office today (10/14) to schedule the tune-up, but he said he would do it on Saturday. I really appreciated his gesture! He took his time and really did a very thorough job. He was very friendly and went out of his way to make sure everything was done correctly. I told him that I was late in calling your company for a tune-up because I had a very bad back injury. He was so kind to come on a Saturday and help us. Sam is a really good employee and an asset to your company. The other gentleman was also very nice!
00:44 15 Oct 19
Technicians were professional and courteous. They recognized what the problem was quickly and resolved it. The answering service, however was not as efficient. The robo answering system acknowledged they had a large number of calls. Suggested I leave a message and I would not lose my place in line. I would receive a return call. That did not happen even though I left another message a half hour later. After two hours of no response, I called again and simply waited for someone to respond. When that happened, I told her the problem with the call back process, but she seemed uninterested.
21:37 25 Oct 19
Clive was great as Hvac tech. Thorough and professional and answered all questions and concerns. Jim McDonald
19:14 08 Nov 19
John our service technician, great personality, knowledgeable, answered all my questions. Great job! Hope he returns.
18:56 04 Nov 19
I’ve been a customer of Del Air for 3 years and the customer service is exceptional. Clive, the technician that routinely services our unit, is professional, friendly and knowledgeable. It is always a pleasure doing business with Del Air.
19:21 01 Oct 19
Del-Air has done a couple of warranty claims work on my A/C and some exhaust fans. Great service and their employees are true professionals. They schedule all their calls and show up promptly. Very satisfied.
15:25 22 Nov 19
Excellent service. Arrived on schedule.Explained what services he was going to perform.Also reported the results of his tests and maintenance. Very friendly and professional. I would definitely recommend Del Air for your HVAC needs.
13:33 01 Dec 19
We have had Del-Air provide services for several years. Always dependable and thorough when performing maintenance check ups. Isidro was our technician today and he was very conscientious and thorough.
19:10 03 Dec 19
Excellent work. Very professional and very complete.Stayed until it was completely fix and working. Great Job!
03:06 04 Dec 19
John was great! He’s serviced our 2 HVAC systems several times before so he knows how they should be working. He arrived promptly, was professional and knowledgeable, and I’m confident we’re in good shape until our next maintenance service in 6 months. With our AC working nearly year-round, I’m very glad to have signed up for a maintenance contract with Del-Air.
21:45 20 Dec 19
Clive is one of the BEST technicians. Cares for your equipment like it was his own. Very detailed. The BEST!!
16:29 13 Jan 20
Clive is so professional and extremely helpful in explaining the details of keeping the AC functioning at a high level. He works meticulously and I always feel I am getting the best of the Del-Air technicians. Thanks
15:25 26 Feb 20
Technician came out to do our seasonal tune up. He was professional and courteous. Did a thorough job. I highly recommend this company.
18:53 03 Mar 20
Had 6 month system today. Tech was on time and I immediately felt like they sent the right person. Very satisfied with all aspects of service performed. He made sure before leaving that he gave me complete review of how my system was operatingI differently recommend Del-Air
16:22 04 Mar 20
It’s all about the individual providing the service as he represents the face of Del-Air to its clients. Our service representative is just outstanding in providing quality service. He communicates very well with confidence and a solid customer orientation . We appreciate his honest and high quality service.
16:38 05 Mar 20
Oliver, the technician who attended to our heating problem, was first class in every way - knowledgeable, efficient, a fast worker and charming. A great ambassador for Del-Air Heating and Air Conditioning.
17:21 15 Mar 18
Oliver was on time, extremely professional and very knowledgeable on our issue. He quickly got our system back in top running condition and he made it look so easy with his abilities. He clearly explained what was wrong with the unit and how he was going to remedy the situation. I would definitely ask for him by name as he put our mind at ease and made our visit as easy as possible under the circumstances.
12:51 07 Aug 17
We've had Del-Air as our heating and a/c service for over 4 years. We've been very pleased. From the first contact via telephone at the home office to the service tech who comes to our home, every staff member is professional and friendly. Our a/c went out a couple of months ago on a brutally hot Saturday and Del-Air was able to get someone out to our home that afternoon. The technician, Eric, worked diligently for over 2 hours in the heat and was able to repair the problem. Couldn't have asked for better responsiveness and, again, professionalism was top-notch.
00:01 06 Aug 17
Technician was very professional and knowledgeable. He quickly diagnosed the problem and had it fixed in no time. Great experience!
13:05 14 Jun 17
Outstanding service with quick response time and my AC started cooling my home right away.
11:57 10 Jul 17
Their technician, Kyle, did a fantastic job with diagnosing and repairing our Carrier Infinity HVAC. Great customer service and reasonable prices.
22:32 18 Sep 18
Del-Air is an excellent company. Whenever I have had an appointment, they are always prompt and on time. The technicians are reliable, courteous and do an excellent job. I would highly recommend using this company.
14:17 28 Oct 18
Clean and respectful. The guys put on covers on their shoes every time they walked into the house. They were able to find what was wrong with the AC/thermostat and they fixed it in a timely manner. Thank you!
14:32 13 Nov 18
Super friendly and arrived when he stated they would! He quickly analyzed the situation and identified the issue. He then provided me an easy to understand explanation of the situation and made a quick repair! Highly recommend Del-Air to anyone!
Jason & Tanya McNear
22:33 08 Dec 18
Del-air technician, Oliver, found a Freon leak in the heat exchanger during an annual maintenance visit. He was extremely thorough, helpful and friendly. Del-Air scheduled a replacement of the heat exchanger for the next day. The technicians , Jerry and Kyle, were right on time and very professional, helpful, courteous and focused. The job was completed quickly and both inside and outside work areas where left tidy and undisturbed. Everything met out expectations.
14:43 22 Dec 18
Oliver arrived after hours to service our A/C. He is very knowledgeable, courteous and went above and beyond to make sure everything was working as it should. If I could give Del air and Oliver more than 5 stars I would!!!
01:35 25 Feb 19
First time to use Del Air and was pleasantly impressed. They came prepared with all the equipment and special micron filter we requested. Took time to do the work right and explain why he was doing it. Dismantled and diagnosed our broken pool water heater at same time. Best service contract we’ve ever signed. Recommend them highly.
14:25 06 Apr 19
Oliver (tech OE32) was the best!!! He explained everything, was polite, clean, and thorough. All your service techs are good, but he was the best.
12:14 19 Apr 19
Always enjoy my service calls from the Del-Air reps. Very nice and informative people. Always go above and beyond.
13:10 07 May 19
The service was prompt and the technician, Oliver, was courteous and very professional. Our problem was assessed and a solution developed the same day. We were extremely happy with the service from Del-Air.
15:00 16 May 19
Oliver did his usual excellent job. Very thorough and professional.
21:26 22 May 19
Technician arrived on schedule and began his wirk. Performed thorough inspection, explained what he was doing and left when finished.
16:50 21 May 19
Del Air sends the nicest guys and does a very thorough job. My husband and I are both relieved to have Del help us take care of our home.
01:02 04 Jun 19
The service was excellent! I got a quick response from Del-Air and the technician was on time, very friendly and knowledgeable of the system. He did a grate job! Thank you Del-Air!
14:20 11 Jun 19
Oliver came out and fixed our broken HVAC. He was on time, tested our system and discovered the problem with ease. He was very pleasant and personable. He had the necessary equipment and skill to fix the problem. Just from this interaction I feel very confident in DelAir's business. Oliver is definitely an asset to the company.
14:51 11 Jun 19
Kyle was great! So knowledgeable and courteous. He knew exactly what was wrong and fixed the problem in no time! Thank you!
00:43 02 Jul 19
100 degrees + jungle humidity and our A/C began failing. Kyle with Del -Air came to our rescue ! He diagnosed the problem , explained the issue, and fixed it. He was completely professional, wore protective shoe gear and was my hero.
mickey m mcguire
20:01 06 Jul 19
Jalon did excellent job installing the external grill on our Carrier outside A/C component.Ron (the Jacksonville supervisor) did excellent follow-up coordinating my request with the Del-Air corporate office in Sanford. The parts department at corporate obtained the part from Carrier. It was a team effort, Del-Air consistently demonstrates the benefit of doing business with an employee owed company. I was first their customer in Lake MARY (north Orlando) and was so satisfied with them, after moving to Jacksonville I bought a new system from them here to replace the old machine in our newly purchased home. They are loyal to me and I’m loyal to Del-Air....
14:31 11 Jul 19
Dale was the person who serviced our equipment. He did a great jobIt was difficult to get a visit scheduled. They were booked well over a month past the time we were needing. (For maintenance) There are not enough maintenance technicians to meet the maintenance demand; therefore, we are discontinuing the service.
20:46 12 Jul 19
Del-Air took our request for service at 7:45 pm, an actual person took the call. Excellent.They promised a next day service on A/C repair. We do have an annual service contract. The service tech did come the next day at 4 pm as we were advised. Although it was almost 100 degrees today, the knowledge of the service man outweighed any inconvenience. He diagnosed the problem right away and got us back online quickly. I give top marks for the repair tech and overall effort.
22:49 16 Jul 19
My outside equipment gets sunshine and the service tech wrote the numbers in ink so future techs would know what they needed to verify. He did an excellent job cleaning my filters inside and the permanent ones. He cleared the drains and reset my temp controls. As I had difficulty doing so. I recommend Dale and Del Air to all.
22:17 19 Sep 19
I can't say enough about Oliver!!! This guy is very knowledgeable, courteous, respectful & takes the time to explain things. He addressed an issue with our dampers a few years back & he did a great job then, too! I also want to thank Patsy for doing everything in her power to remedy a miscommunication. I have been with Del Air for 4 years now & don't plan to go anywhere else. Great experience again:-)
16:34 08 Aug 19
Very impressed with the care and time Oliver took with me. He had a lot of knowledge in his field and it showed. He explained everything to me to where I could thoroughly understand. Definitely would recommend to others.
00:10 16 Sep 19
My service appointment is always phenomenal with this company. I have never before had such a thorough service. I never realized before what I was missing out on when I had been with other HVAC companies. They spend so much time cleaning, testing, repairing, and just doing the job of maintenance. I am truly impressed and would never use anyone else. In addition, the service technicians are the most friendly and knowledgeable customer service oriented people. They answer questions and troubleshoot potential of future problems. I’m just totally amazed by them!!!
16:53 02 Aug 19
Excellent service. The service engineer who came into my home, without a doubt, went above and beyond; clearly taking pride in his work. He listened to my concerns and gave me great advice. What I most appreciated was the care he took, even putting shoe covers on when he came into the house. The office staff are also very professional and friendly. Great experience! Thank you!
22:19 11 Oct 19
We continue to utilize Del-Air to maintain our home’s HVAC system because of their excellent service, professionalism, and reliability. Their service representatives are always exceptionally polite and extremely thorough, as well as respectful of our home and property. Highly recommend!!
10:14 10 Oct 19
The young man was very professional and did an excellent job. Would definitely reccomend to others.
19:17 12 Dec 19
The technician was on time, completed the inspection in a professional manner and explained the issues that were identified.
20:35 15 Jan 20
Oliver was very polite and professional and did a great job servicing the A/C unit.I would recommend him and will request him for my next service.
21:13 16 Jan 20
Tech showed up on time, polite and knowledgeable, fixed the issue checked the remaining system got an A-ok and done. Would recommend to others.
16:10 19 Jan 20
Your employee Leonardo did a great job and was very professional thank you guys so much for your services.
13:36 14 Mar 20
I am a long time customer of Del-air. No matter which rep comes they are friendly, on-time and efficient. I have had no issues in dealing with them.Their service is good and if you need repairs, the pricing seems fair. They are a good company to do business with regarding air conditioning units.
12:34 06 Apr 18
This year is my first year having an annual preventative maintenance contract with Del-Air. The service technicians that came out for both visits were friendly and knowledgeable. They both let me watch what they were doing and explained the different things that they were checking, important things to look for, and also explained my results in depth. It was nice to not only have them come out to complete the preventative maintenance but to also have them treat me like a person and not a number. I will definitely continue to give my business to Del-Air going forward.
16:31 30 Dec 17
The technician was super nice and knowledgeable. The service was quick and efficient. He also gave us some pointers to maintain our unit. Totally recommend Del Air!
05:11 18 Mar 18
I love the customer service you have. Everyone is willing and able to help you in a very professional way. The technician you sent last night , was knowledgeable and he answered all questions that I had with a smile on his face.
16:31 21 Feb 18
Qualified and knowledgeable technicians always on time and willing to help when we place a service call because there is an issue or just for regular maintenance.
02:25 23 May 18
The Tech was very professional and knowledgeable, he took the time to listening to my complaint and explained to me how to take care the equipment. He did the diagnostic and fixed the problem, also check the rest of the system to make sure that everything else was working properly. He did an excellent job. Thank you
00:45 31 May 18
Ray answered our call in a flash, late on a Saturday night. We just moved into our new home a few months ago. I was ready to give him grief 😉 I thought something was wrong with our Air conditioner that's only a few months old. His Spirit and professionalism quickly calmed all of my fears. It turned out that I simply didn't know how to operate the unit. Yikes!!! Ray didn't make me feel bad. He checked everything out and went above and beyond the call of duty to explain what I was doing wrong. It was late at night. He really seemed to care. He's one of the best we'very had. He's definitely an asset to Del-Air.
03:20 04 Jun 18
Had a Carrier Unit installed, almost a year later a minor problem occurred, Del-Air Sent out tech same day, problem was found and fixed on the same visit. All under warranty so no cost. Planning on using Del-Air for my second unit when its time for replacement. Great Product, Great Service, & Good Value.
Alexander de Florida
07:22 07 Jun 18
They really know how to service their customers. They know just how to suggest what type of Air Unit you need to have based on the size of your home n the time you are going to be using the system and save on energy versus just flipping a switch for temporary relief!I would recommend this company to anyone needing to replace or service their units!
18:39 19 Jun 18
We have been using Del Air for years. They have always been responsive to our needs and professional in the services they provide. Would definitely recommend this company.
15:27 02 Aug 18
I was very impressed with my service technician Ozzy. We went over my symptoms the unit was experiencing and his investigative approach led him to find the culprit of the problem. We initially thought it was one thing, but he kept looking further into what was going on an isolated another problem that resolved my unit not cooling. Had he rushed because I was the last call of the day I would have had to call back and have someone return for the same issue but he kept digging and found what was really going on. My unit is actually cooling better than it has now since I bought the home over a year ago. Ozzy was very thorough, polite, and professional in his demeanor, but combined with being an excellent technician he's got a great career ahead of him. His attitude and excellent work ethic was a nice surprise. Thank you for the great work!
13:56 14 Aug 18
The Supervisor I spoke to when I mentioned my issue was extremely helpful in getting someone out to me right away to fix the problem. My A/C condensation drain line was really badly clogged, and I tried everything I could find online (DIY) to get it unclogged, with no success whatsoever. When the technician (Ozzy) showed up, he was courteous and professional, and did everything he could to fix the issue at hand, for which I am extremely grateful for his hard work and diligence. His persistence led to my issue being fully resolved, and even when he was hard at work he was very personable and friendly, and I honestly couldn't have asked for a better person to come out and help me. This experience has made me a Del-Air customer for life, and I would gladly recommend their services to anyone!
03:54 20 Aug 18
Your service tech is prompt, polite, explains what servicing will be performed plus provide maintenance tips and best of all your service tech always cleans up after himself.
22:44 22 Aug 18
Great experiences. Worry free if you would run into problems of all kinds with your machines.
16:04 06 Sep 18
Mara Sierra came to the house and was very knowledgeable and friendly. She explained everything that she was doing and I learned a lot from her. Great service!
Marilyn Morales Perez
01:40 07 Sep 18
When I moved to Florida in 1991, my co-workers said that if I needed anything regarding air-conditioning, call Del-Air. I've never been disappointed.
18:38 27 Sep 18
Great quick service. Technicians were courteous and knowledgeable. Great customer service.
23:03 27 Sep 18
Del Air service can best be summarized in three words; fast, courteous, reliable. We recommend Del Air to anyone who expects the best.
23:04 06 Oct 18
Service is always on time . The technicians are always very pleasant and professional !!! The service is complete and very thorough. Del-Air makes us feel very comfortable knowing our system is being serviced by such an excellent company .
11:02 16 Nov 18
Great same day service. Had me up and running quickly.
22:53 22 Nov 18
Great service, thanks the prompt timely and fulfillment of service requests at a reasonable price point.
09:07 02 Jan 19
Good service. Tech was very knowledgeable and courteous. He was on time, and the price was right.
01:02 09 Jan 19
Excellent customer service and service people! I highly recommend them!
Caterina & Daniel Vito
00:10 10 Jan 19
I like be able to get my service done on a Saturday. They always call at least 30 minutes prior to arrival so I'm not sitting and waiting on them all day.
20:27 21 Jan 19
Service is always prompt and all the Del-Air personnel we talk to are always very courteous. We feel that the Del-Air company is very honest and anxious to do anything to please their customers. For service calls, we always ask for Guadelupe. He is a fine gentleman and knows what he is doing.
14:52 25 Jan 19
Great Service Technician! Friendly, Professional, Courteous, and very thorough! Went above and beyond!
00:12 02 Apr 19
Crew who installed my unit did a great job. Highly recommend the company.
15:35 12 Apr 19
Del-Air is very professional and completes repairs timely. They truly care about their customers which is very rare in the HVAC community. I had an issue for over 5 years and had numerous AC companies try to fix to no avail. Del-Air not only diagnosed equipment correctly, they repaired our units the first time. Thank you Del-Air
14:08 14 Apr 19
Great job, from the service tech who explained our system needed to be replaced. Tony the sales rep did a great job giving us our options on systems. The techs that installed the new system were amazing, drop clothes , clean up, arriving on time. Del-Air is a great company and did an amazing job. I could not be happier.
10:26 24 Apr 19
Very prompt, efficient and personable. Did everything that was needed in a very timely and friendly manner, and provided options.
Veness Travel Media
01:29 28 Apr 19
The service was provided promptly and remedied my issue. The service person was courteous and efficient. I am happy to recommend Del-Air to anyone as a service provider.
15:31 02 May 19
Been a customer for two years - very happy with their service!5-9-19 Update - Still extremely happy with Del-Air's service! High quality technicians, professional follow-up, and always willing to work with you until the problem is solved.
19:56 09 May 19