10 Questions To Ask Your AC Professionals For Repairs And Installation


Air conditioning systems represent a significant investment into your home, as well as your family’s comfort throughout the year. As a result, it’s important to find a professional AC company you can trust to keep your system functioning at top capacity. Understanding that not all HVAC companies are created equal, Del-Air has compiled a list of questions you should ask before inviting a technician into your home to service your air conditioning unit. By doing a little advanced research, you can ensure your AC will run at peak performance for years to come.

  • 1. How long has your company been doing business? By knowing how long a company has been doing business, you can receive substantial assurance about the quality of their work.
  • 2. What licenses does your AC company possess? To protect your HVAC system and your home, make sure any AC tech you hire possesses all the necessary licenses and qualifications.
  • 3. Does the AC company have general liability and worker’s compensation insurance? These are two very important forms of business insurance that offer homeowners protection against damages and injuries that may occur on their property.
  • 4. What assurances does your AC company provide for quality control? A reputable company like Del-Air has a rigorous and structured system for ensuring all work is performed properly and to a manufacturer’s specifications.
  • 5. Do you pull all the necessary permits prior to any AC unit installation? As a homeowner, you are responsible for ensuring that all vendors pull the proper permits before adding a new AC unit. This is an area in which many companies try to cut corners.
  • 6. Do all your employees wear uniforms and ID badges? To repair your air conditioner, service professionals need to enter your property. Before inviting someone into your home or business, it’s important to make sure the person in question really is who he or she claims to be.
  • 7. What guarantees does your company offer? A trusted air conditioning provider should offer guarantees on both parts and labor. In fact, Del-Air provides a 100 percent satisfaction guarantee on all the work our technicians perform.
  • 8. Will you provide an estimate? Companies that refuse to provide estimates may not be honest about their products and services either. At Del-Air, we happily offer free estimates to anyone who requests one.
  • 9. Are all of your technicians factory-trained? In order for your AC system to function properly according to the manufacturer’s specifications, the technicians must receive thorough factory-certified training.
  • 10. How many service vehicles does your company have? During the long hot summers in Florida, it is not usual to have your AC needing service. Hiring a company that has a sufficiently large service fleet and technicians is crucial. Del-Air has over 300 vehicles.

The AC technicians at Del-Air are happy to answer any of the above questions on the phone or in person.

Schedule an Appointment with Del-Air’s AC Experts

As Florida residents ourselves, we know how important it is to find an AC service professional you can trust to keep your family cool and comfortable year round. That’s why Del-Air invites only the brightest and most experienced technicians to join our team. You can rest assured knowing we will handle all your Air conditioning repair, replacement, and monthly maintenance needs while treating you with the respect you deserve. Learn more about our expert AC services, and then call 888-831-2665 to make an appointment with our team.

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Our Reviews See What Your Neighbors Are Saying

We are so grateful that Del-Air took care of us. It was an easy initial call. They ran routine service/maintenance. In that appointment, Raymond showed us areas in our air units that needed addressing. He took his time and made sure he made a thorough inspection of all the equipment. And what a nice gentleman. We…

Corie L.

Sanford, FL

This was my first experience with Del-Air and they were prompt, professional, and knowledgeable. They were able to get me in on the same day for a maintenance visit, which I wasn’t expecting but very much appreciated. The office staff was pleasant and so was the technician that came out to service my air conditioners. Thanks…

Kenya D.

Davenport, FL

Called at 9pm and they were at our house the next day at 9am. Thorough evaluation , great communication, and fixed our problem without a hard upsell for a whole new unit I. Honest service and I have great confidence with this company moving forward.

Matt G.

Jacksonville, FL

This is our second house using Del-Air and the value and service is why we come back. Our tech Reggie was fabulous! Above and beyond service, super nice, professional and thorough!

Suzanne S.

Tampa, FL

I have been using Del-Air for our home a/c concerns since purchasing our home 8-yrs ago. They have been and remain top- notch.

Bryan C.

Sarasota, FL